Frequently Asked Questions
Charter
What is a private jet charter?
A private jet charter offers the opportunity to book an aircraft for your private or business flight with a high level of discretion and a flight experience that meets your needs and preferences.
How do I book a private jet charter?
To charter a private jet, you need to use the quoting tool or call our private aviation experts at +1 (954) 829-7410. Discuss your flight requirements, including dates, destination, and number of passengers. Once you provide the required information, you will receive a quote and be able to confirm your booking.
What are the benefits of flying private?
Flying private offers numerous advantages, including the ability to bypass long security lines, enjoy personalized service, and select your own flight times and routes. Additionally, you have access to a wider range of airports, making travel more convenient.
Who can book a private jet?
Anyone can book a private jet, including individuals, businesses and organizations. There are no specific qualifications required, making it accessible to anyone looking for a convenient and luxurious travel option.
How far in advance should I book my flight?
You should book the aircraft at least 4 hours before departure. To ensure that our team of private aviation experts has time to organize your flight in the best possible condition, taking into account all your preferences and requirements.
What are the advantages of charter flights?
Charter flights give you the flexibility to fly when you want. You don’t have to worry about flight schedules or crowded airports. You have access to hundreds of airports and private terminals that commercial airlines can’t reach, and you’ll enjoy the luxury of on-demand flights with all the amenities, privacy and no long security lines.
Is it cheaper to own or charter a jet?
It’s often cheaper to charter a jet than it is to own one — particularly if you don’t frequent use it. When you own a jet, you have huge expenses in maintenance, crew, storage, and depreciation, but when you charter, you pay for the flights you need and never have to worry about jet ownership afterward.
Is flying a charter cheaper than a commercial?
Flying a private charter is almost always more expensive than flying a commercial. However, private charters offer a much greater level of convenience, comfort and privacy. For people or groups who seek privacy, flexibility and a premium experience, the value-add of a private charter is extremely high.
Prices
What factors determine the price of a private jet charter?
The cost of a private jet charter depends on many factors, including aircraft type, flight distance, length of flight, fuel costs, airport fees, and ground transportation. Seasonal demand and aircraft availability also affect pricing.
Are there additional fees besides the flight hourly rate?
Yes, there’s the hourly rate, but you will also be charged for landing fees, handling charges, crew overnight fees and de-icing for winter flights – so make sure you get a detailed breakdown of all costs before you book.
Can I save money by booking an empty-leg flight?
Yes, you can charter a private jet at a reduced cost by chartering an empty flight – when the aircraft is flying without passengers for redeployment – which can reduce the cost by up to 75% of the standard charter rate. However, the availability of such flights is limited, and flexibility in scheduling is often required.
Do prices vary depending on the destination?
Yes, costs can vary in price depending on the destination. Transatlantic flights can be more expensive when you have to pay international handling fees, customs, and other regulatory requirements. Some airports can also charge higher landing and parking fees as well.
Can I get a quote before booking?
Yes, you can request a cost estimate before you even charter a private aircraft. We offer cost transparency so you can understand the approximate price for a flight on your specified route using our online quoting tool.
Is there a difference in pricing for peak travel seasons?
Indeed the pricing on private jet charters tends to rise during high seasons like christmas holidays or when there are major events because demand is high and there is limited availability of jets.
Services
What are the advantages of flying private versus commercial?
Traveling with private jets has many advantages: saving time, flexibility in traveling dates, more airport options, more security and privacy, more comforts (like many other things), and the possibility to work or rest in a comfortable and private area.
What special services do you offer for corporate flying?
For business travelers, we offer personalized services to suit meeting arrangements, conference facilities on board, and customized catering to their business needs.
How does PrivateJet.com ensure safety and security?
We use only the safest operators in the industry, meeting or exceeding safety standards in the charter industry, vetting all aircraft and crews, and monitoring safety ratings and audit reports.
Can I charter a private jet for special events or group travel?
Definitely. We have expertise in chartering private aircraft for private events, group travel, sports teams, music tours and other special requests. Our team can help you find the right aircraft to fit your group.
Is there a concierge service available for special requests?
Absolutely! You can request specific catering options tailored to your dietary preferences or needs. Charter companies typically provide a range of menu choices, and it’s best to discuss these during the booking process to ensure your preferences are accommodated.
Do you offer medical evacuation or air ambulance services?
Yes we can make medical evacuation flight or air ambulance flight arrangements with specially equipped aircraft and medical personnel on board. Please call our experts for specialized medical repatriation flights.
Do you offer empty-leg flights?
Yes, we offer discounted empty-leg flights. Please ask our team about the latest schedules.
How do you ensure privacy and confidentiality during my flight?
PrivateJet.com is committed to protecting your privacy. All flight information is kept confidential; our operators are discreet and professional.
Aircraft
What types of aircraft are available for private charter?
We offer many types of private aircraft for charter, including turboprops and light jets, which are ideal for short-haul flights, midsize jets, comfortable jets for mid-range distances, and heavy or ultra long range jets for longer flights. Each category is optimized for a different number of passengers and various distances.
How do I choose the right aircraft for my flight?
What type of aircraft you should select depends on how many people are traveling, distance, baggage and your preferences. Our private aviation experts are available for the purpose of assisting you in the process of selecting the most suitable aircarft for your flight.
Can I see the interior of the aircraft before booking?
Yes, we have photos and full technical specifications of the aircraft (including photos of the cabin layout and amenities) so that you can make a decision before getting on board.
How many passengers can a private jet accommodate?
Smaller aircraft, such as turboprops or light jets, can carry 4 to 11 people, while midsize and super midsize jets can carry 8-12 people. Heavy and ultra long range aircraft are ideal if you are planning a flight for 12-19 people.
Can I bring pets on the aircraft?
Yes, most private aircraft allow pets to travel with their owners, but you should always check the pet-friendly policies when booking. We can help organize pet travel so your animals are comfortable on board.
What are the baggage limitations for private jets?
Baggage limitations depend on the type of aircraft, however normally we have quite liberal baggage restrictions. It is advisable to cover these issues with us at the time of booking in order to anticipate any difficulties while traveling.
Can I charter an aircraft for one-way flights?
Yes, you can book a one-way private jet charter. You could also get redused rates on an empty-leg flight if one is available on the routes you want to charter.
Do private jets have Wi-Fi and entertainment options?
Yes, private jets have Wi-Fi, in-flight entertainment and other amenities, though the specifics may depend on the aircraft. Check before your flight.
Are there lavatory facilities on all private jets?
Most private jets have lavatories, but their size and quality varies depending on the aircraft. In smaller light jets, for example, these facilities would be limited.
Can I land at smaller airports with a private jet?
Yes, having access to small regional airports that are generally closer to your destination and avoiding ground travel is definitely one of the benefits of private flying.
Are the jets regularly maintained?
Of course, all jets from the fleet we have access to are maintained on a regular basis and, more importantly, subject to strict adherence to safety practices. This is to ensure that all the passengers have a safe flight and maximum comfort with minimum risks involved.
Can I customize the catering on a private jet?
Yes, catering can be customised to your needs from gourmet meals to dietary restrictions, we will provide your desired menus onboard.
Can private jets fly into remote or hard-to-reach destinations?
Yes, private jets can take you to remote destinations and small airports that are not accessible to commercial airlines.
Can I customize the interior of my private jet charter?
Yes, although a chartered jet includes a predefined interior, catering and some aspects of the cabin can often be customized.
What amenities are included with each aircraft?
All aircraft come with varying amenities, including comfortable seats, Wi-Fi, entertainment devices, and food service, among others. The range of features offered however depends on the type of jet selected.
Airports
What are the advantages of flying into smaller airports?
Smaller airports can allow faster processing times, less congestion and more privacy for passengers. They can also allow planes to fly into destinations that are not served by large commercial airports.
Can I fly into any airport with a private jet?
Not every airport is capable of receiving private jets. The airports have different runway dimensions, facilities and regulations. Nevertheless, it is rare that a region does not have more than one airport option that caters for private jet travel.
How do I choose the best airport for my private jet charter?
The best airport is the nearest one to your final destination and the most suitable to your aircraft. Our specialists are ready to help you choose the best one for your travel needs.
What are Fixed-Base Operators (FBOs) and why are they important?
FBOs, or fixed-based operators, are private jet terminals that provide fuel, maintenance and passenger services. They’re more private, convenient and luxurious than commercial airline terminals.
How early do I need to arrive at the airport before my flight?
You generally arrive at the airport about 15 to 30 minutes before your flight. Private jets are faster and more efficient when it comes to check-in.
Can I arrange ground transportation directly from the airport?
Yes, many private airports offer luxury ground transport. We can arrange for a car, limousine, or even a helicopter pick-up to be ready and waiting for your arrival.
Broker
What is a private jet charter broker?
A private jet charter broker is an intermediary between you and private jet operators to provide you with the best aircraft and cost based on your travel requirements. They also takes care of all flight arrangements.
Why should I use a broker instead of booking directly with an operator?
Brokers, with a large stable of operators, can quote you multiple options so you can choose from a variety of itineraries and often negotiate a better price. They also handle all your communication with the operator, so you just have to enjoy your journey.
How do brokers choose the right aircraft for my flight?
Brokers take into account the number of passengers, the length of the flight and any special needs for the type of services or carry-on baggage. Then, we recommend the optimal aircraft from the fleet we have access to.
How do I know if the broker is working with reputable operators?
Reputable brokers deal only with certified, safety-vetted operators. Every aircraft and operator we work with at PrivateJet.com meets the most rigorous safety standards in the private aviation industry.
Can a broker help with last-minute or urgent flights?
Yes, brokers often have a wide network of operators that arrange last-minute flights very quickly and efficiently. They organize all the details and ensure that the aircraft is ready to go, even when the booking is last minute.